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FAQ
What
are the benefits of membership to The Missing
Hour?
- We are your one
port of call for all your domestic needs
- Acting as your
personal assistant we will save
you time so that
you can enjoy more leisure
- No more searching
through directories to find the service
that you need. We have a network of vetted
suppliers who we know will provide you with
a professional service
- Contacts with
vetted and reliable suppliers
How
does The Missing Hour recruit its suppliers and
do they cost anymore?
- The Missing Hour suppliers
are vetted for relevant qualifications and membership
to trade associations where appropriate. We also
make sure that they have business insurance and
most importantly of all we work with suppliers
who agree with our ethics of professionalism
and reliability. All suppliers are continuously
monitored by us through client feedback.
Who
is my contract with?
- Whenever work is carried
out by one of our suppliers, the contract is
ultimately between you and the supplier. It is
important therefore, to make sure that you read
and understand their terms & conditions before
proceeding. However in the unlikely event that
you have a problem, The Missing Hour will endeavour
to resolve the situation for our clients.
Are
you insured?
- Yes,
we have full business insurance
Is
there an initial consultation fee?
- There is no consultation
fee. Our first meeting with you is complimentary
and if you decide to join, you will be asked
for a £50 deposit which will be returned
once the first months membership fee has been
paid
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